Order
How an order moves
Ordering is coming soon. The steps below are how an order will move once it is open. Nothing is charged now.
1. Pick a task
Each task is a catalogue service with a description and a price. Ordering is coming soon, so the drop-in is not open.
2. Upload an accepted file
The form names the extensions for the task you picked and the size limit.
3. Read the estimate, then the quote
The catalogue estimate is the unit price and the minimum. It is not the charge. The price shown for the file is the quote used for payment.
4. Pay when the service is open
Payment is card checkout for the stored quote. Returning from the payment page does not make the file ready.
5. Preparation, then the check
LostMind's automated quality layer checks the file. You can download the file after that check is finished. If a check is not satisfied, you do not receive the file.
6. Download from the status page
The status page shows the stage of the job. The A$29 financial statement review covers the review report only: a status report of each point in the previous review, and a draft reply written from those findings. The draft reply is not sent. Applying approved fixes, the corrected or highlighted workbook and the change log, is a separate add-on at A$19 per file, coming soon. Other services return the files named for that service.
What the review step means
LostMind's automated quality layer checks the file.
You can download the file after that check is finished.
If a check is not satisfied, you do not receive the file.
Turnaround
DoneSmith does not promise a fixed number of hours or days.
When an order needs payment, you can download the file after the payment and the check are both finished.
Returning from the payment page does not make the file ready.